Shipping & Delivery

NOTE: Orders placed on a weekend, will be processed within 24 hours of the next business day.

Local Delivery (Malaysia, Including Sabah & Sarawak)

Free local delivery! We deliver through PosLaju and you can expect it to arrive at your door within 3-5 working days.

Return Policy

All items sold are non-exchangeable, non-returnable and non-refundable.

If the item you received is damaged, simply return it for a new item, subject to our availability*. If we do not have the preferred stock, we will give you store credit of the item value. Send us an e-mail and return your purchased item to us within 10 days from the date of purchase. No returns will be accepted after 10 days. If you have any other enquiries or feedback, please do not hesitate to email us at

Our working hours are weekdays from 9 am to 6 pm. Emails sent outside these hours will be replied in the morning of the next working day. Rest assured any enquiries will be answered. 

International Delivery

Pos Malaysia offers delivery to over 200 countries worldwide through FlexiPack International and their affiliated global courier companies.

Pos Malaysia has been the designated postal operator of Malaysia for over 200 years, connecting Malaysia to the world by providing domestic and international postal services that include mail, small packets and parcels.

With the capability to handle over four million mails each day, Pos Malaysia continues to embark on programmes to modernise the mail and parcel business operations, aimed at providing continuous high-quality and convenient solutions for customers.

Delivery time is within 2 weeks.

For all orders to Brunei, Hong Kong, Myanmar, Indonesia, Philippines, Singapore, Thailand, Cambodia, Laos and Vietnam. 

  • Delivery charges for 1 item                     : RM 10.80 
  • Delivery charges for 2 - 3 items              : RM 15.80
  • Delivery charges for more than 4 items : RM 34.80

For all orders to the rest of the world.

  • Delivery charges for 1 item                     : RM 12.80
  • Delivery charges for 2 - 3 items              : RM 20.80
  • Delivery charges for more than 4 items : RM 54.80

All delivery charges includes a tracking code fee of RM 4.80.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel as we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.